If you’re shopping around for cloud storage solutions, Amazon Web Services (AWS) might be one of the first names to pop into your mind.
That’s understandable – with more than 300 million users, AWS is one of the most popular cloud storage service on the market.
To paraphrase an old saying, 300 million Amazon fans can’t be wrong.
Or can they?
Is AWS The Best Option For Your Business?
Some of AWS’ client base includes brands you’ll certainly recognize – Unilever, Kellogg’s, Airbnb, Netflix, Spotify, Square Enix, and even some government agencies like NASA, the ESA, and the USDA.
For these larger companies, AWS can be beneficial. However, it isn’t necessarily the best solution for even these larger organizations, let alone small and medium businesses.
The truth is, AWS has some significant drawbacks to their services – drawbacks which you won’t find in other cloud computing solutions like Skybox Cloud.
Some of these we’ve already covered in a more general article we published earlier this year, on the advantages and disadvantages of public vs private cloud storage.
But today we’re going to talk about some of the disadvantages of AWS in particular.
1. It’s A Cold, Impersonal Service
Often, the larger a business becomes the less personal its service becomes.
This is true with many of the larger cloud storage providers, but AWS is especially notorious for this.
In particular, their poor-quality customer service has become something of a meme in cloud storage circles.
You can find numerous threads on various forums confirming the areas in which their customer service is lacking.
One particular user remarked "their docs are half-baked, and their ‘support’ is hilarious", while another was so frustrated with his experience he posted a transcript of it.
Because their customer service is so frustrating to deal with, it has become common for companies to seek out third-party advisory services to help them navigate their complex environment.
Naturally, this adds to the cost of operating an AWS environment.
So if you’re considering the costs of working with AWS versus other cloud computing solutions, it’s a wise idea to factor the cost of hiring someone to help you make heads or tails of the AWS environment.
2. It Doesn’t Allow For Customization
With more customizable cloud storage solutions like Skybox Cloud, it’s far simpler to tailor your cloud computing environment to do exactly what you want it to do.
However, AWS doesn’t have this ability.
Their system is designed to be cookie-cutter, appealing to as many businesses as possible, but this sacrifices a lot of innovation.
It’s possible to scale with AWS, but scaling intelligently is more difficult.
For example, increasing performance with Skybox Cloud is simply a matter of improving your private cloud infrastructure.
Need more RAM, disk space, or CPU power? Not a problem – it’s just a matter of upgrading it.
However, there is no way for you to increase your AWS performance without increasing your monthly costs. As a result, the service can quickly become cost-prohibitive.
If your business is growing, it’s not uncommon for you to add thousands or even tens of thousands of dollars a month to your AWS bill. And while part of that may have to do with a lack of optimization of your cloud storage environment, it’s mostly a result of AWS’ business model.
And while we’re on the topic…
AWS Can Become Unreasonably Expensive
When it comes to cloud computing, it can be beneficial for organizations to make use of a public cloud on a short-term basis.
After all, if your organization is undertaking a three-month project which will add to your data costs, it doesn’t make sense to invest in new data infrastructure.
However, if your regular business workload has a fairly static demand, or the increasing trend is gradual rather than unpredictable, a private cloud computing solution is often more cost-effective.
Part of the reason for this is because its default settings often over-provision resources to users, who end up paying for resources they aren’t using.
Whether this is a deliberate ploy on Amazon’s part or not is debatable, but it’s clear that they’re making a significant amount of money from selling users something they don’t need or use.
So What’s The Solution?
Here at Skybox Cloud, we work hard to provide you with custom tailored cloud computing solutions that fit your specific needs.
We pride ourselves on easy accessibility – if you have an issue with one of our services, we’ll be there for you with prompt, friendly, and knowledgeable customer service.
Our hybrid cloud service offers the best of both worlds when it comes to public vs. private cloud computing. It’s easily accessible, highly customizable, and cost effective.
If you’re considering a cloud solution for your business, consider Skybox Cloud.
Contact us today to speak with one of our cloud computing specialists, who will work with you to put together a solution that meets your unique business needs.
No two companies are the same – even two companies of similar size in the same niche will have different needs for their data. So why should you settle for the cookie cutter solution?
Contact Skybox Cloud today, and let us help you get into the cloud.